Product Lifecycle & Sustainment Support

Sustaining Performance, Reliability, and Customer Success

At The DiSTI Corporation, our relationship with customers doesn’t end when a system is delivered, it begins there.

From initial installation to long-term sustainment, our Product Lifecycle & Support Services ensure your simulation, training, and display solutions continue to perform flawlessly in every environment, year after year.

Whether it’s deploying a distributed virtual training classroom across continents, maintaining a safety-critical HMI in the field, or deploying standalone training environments, DiSTI’s team of experts ensures your systems stay mission-ready with zero downtime and unmatched reliability.

Why Customers Trust DiSTI for Lifecycle Support

End-to-End Expertise: We design, install, and sustain every solution, ensuring total accountability from prototype to production.
Global Reach: DiSTI engineers and field specialists have installed and supported simulation classrooms and embedded systems at sites around the world.
Proactive Maintenance: Regular updates, performance monitoring, and software optimization keep systems running at peak efficiency.
Minimized Downtime: Our rapid-response support network ensures mission-critical systems stay operational without interruption.
Customer-First Philosophy: DiSTI’s reputation is built on trust, transparency, and long-term relationships, not one-time transactions.

Our commitment to excellence has earned us a loyal customer base and a reputation as a partner who delivers what we promise, and more.

Installation and Deployment Support

DiSTI’s support team doesn’t just ship a product, we stand beside you to ensure successful deployment and adoption.

Classroom Installation and Setup: Our engineers oversee every detail of global classroom integration, from hardware configuration to software validation.
Onsite and Remote Support: We provide both physical and virtual installation assistance to meet customer requirements and timelines.
Training and Knowledge Transfer: Comprehensive end-user and administrator training ensure your teams can operate and maintain systems independently.

By the time your system goes live, DiSTI ensures it’s not just installed, it’s optimized, tested, and fully mission-ready.

Lifecycle Maintenance and Sustainment

Your investment deserves longevity.

Our Lifecycle Sustainment Services are designed to extend the life of your simulation and training systems, ensuring consistent performance over years of use.

Preventive Maintenance Programs: Scheduled updates, diagnostics, and configuration management keep systems running smoothly.
Software and Hardware Upgrades: Maintain compatibility with evolving technologies and extend system lifespan.
Performance Analytics: Identify bottlenecks before they cause disruption, leveraging system data for predictive maintenance.
Dedicated Engineering Support: Direct access to the engineers who built your system, not generic helpdesk staff.

From fielded training systems to deployed HMI platforms, DiSTI keeps every solution aligned with its original performance goals and safety requirements.

Long-Term Partnership and Continuous Improvement

At DiSTI, customer satisfaction drives every decision we make.

Our clients return to us project after project because they know we take ownership of outcomes, not just deliverables.

We measure success by how our systems perform five, ten, or fifteen years after installation.
We refine every update based on customer feedback and field performance data.
We continue to innovate, ensuring your legacy systems remain compatible with emerging technologies and standards.

This dedication to continuous improvement is why DiSTI has earned the trust of defense, aerospace, automotive, and industrial leaders worldwide.

The DiSTI Difference: Dependable. Responsive. Proven.

Downtime isn’t an option in mission-critical environments, and with DiSTI, it never is.

Our clients know that when they call, we respond. When they need updates, we deliver. And when challenges arise, our engineers stand shoulder-to-shoulder with their teams until the problem is solved.

That’s not just customer service, it’s a partnership built on trust, accountability, and technical excellence.

Partner with DiSTI for Sustained Success

From installation to ongoing support, DiSTI ensures your systems continue to meet their objectives long after deployment.

Contact Us to learn how our Product Lifecycle and Sustainment Support can keep your simulation and training environments performing at their best.